| Công ty | Tribe & Ibis Styles Thom Island Phu Quoc |
| Đánh giá | |
| Người liên hệ | Phòng Nhân sự |
| HC675-HR@accor.com | |
| Website | https://grabviec.vn/ |
| Địa chỉ | An Giang |
Cluster Assistant Housekeeping Manager
- Business Performance
- Assist and prepare periodical department budget & forecast, monitor all operational costs within budgets.
- Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
- Conduct monthly inventory for preparation of monthly P&L and month-end reports, identify deviation from business plan goals.
- Participate in internal meetings to review progress towards achievement of business plan goals and assist in developing the annual business plan related to the department.
- 2. Operation
- Constantly remind and meet with all Housekeeping staff importance of Standard Operating Procedures for all areas of responsibility.
- Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
- Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
- Conduct quality control inspections of all areas of the hotel and share results with the team.
- Work with Cluster Director of Engineering to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
- Conduct monthly Staff Meetings with the Cluster Executive Housekeeper.
- Conduct daily briefings with all Supervisors with Cluster Executive Housekeeper.
- Coordinate with outside contractors relating to his/her department ensuring that they follow all hotel policies.
- Assist in overseeing the operations of Laundry and Linen, Flower and Decoration, Mini Bar.
- Interview, select and recruit Housekeeping employees.
- Identify and develop team members with potential.
- Conduct performance review with the team.
- Constantly monitor team members’ appearance, attitude and degree of professionalism.
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
- Prepare weekly staff schedules keeping in mind-anticipated business.
- Prepare monthly report for monthly attendance in preparation for payroll.
- Assist in monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.
- Manage organization and cleanliness of departmental areas by conducting daily walk through.
- Perform other duties assigned by him/the Management.
- Join the pre-opening team of two brand-new hotels
- Pre-opening experience
- Career development & training
- Pre-opening allowance
- Island allowance
- Staff accommodation
- Preopening meal allowance
- Health insurance
- Accor career opportunities
- Working 5 days per week, 2 days off per week
- Other benefit
- Relevant educational background, vocational training, academic degree, or professional
- qualification applicable to the position and commensurate with the position level
- Relevant experience in a similar position and/or within a similar scale of operation, commensurate
- with the position level.
- Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
- workplace regulations.
- Good communication, teamwork, problem-solving, and adaptability skills.
- Strong commitment to service excellence and professional standards.
- Ability to work effectively in a fast-paced hospitality environment.
- Relevant professional certifications and English proficiency are advantages, depending on the
- position.
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Câu hỏi thường gặp
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